Privacy Policy - Biz Management Mindset

1. Introduction

At Biz Management Mindset (“we,” “our,” or “us”), accessible via https://bizmanagementmindset.com.au, we are fully committed to safeguarding the privacy and personal data of all users, visitors, partners, and clients. We value transparency and take our responsibilities under applicable privacy and data protection laws seriously, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and protect your personal data, and describes your rights in relation to your personal information.

2. Scope of This Policy and Role as Data Controller

This Privacy Policy applies to all personal data collected through our website, services, communications, and related platforms. In accordance with applicable data protection laws, Biz Management Mindset is the data controller for all personal data collected through https://bizmanagementmindset.com.au and processed for the purposes described herein.

3. Categories of Data We Process

We may collect and process various categories of personal data, including but not limited to:

a. Usage Data:
Information about how you interact with our website, including your IP address, browser type and version, operating system, referral URLs, pages viewed, time spent on site, and other diagnostic data collected via cookies, logs, and analytics.

b. Account Data:
Personal details provided at registration or account creation such as your full name, postal address, email address, telephone number, and other contact details.

c. Profile Data:
Information related to your use of our services such as account preferences, purchase history, product interactions, user behavior, and saved interests.

d. Communication Data:
Records of correspondence when you contact us, including support tickets, enquiries, feedback, email interactions, and contact history.

e. Technical Data:
Device-specific information including type, model, device ID, screen resolution, hardware settings, operating system, system language, and platform diagnostics.

f. Transaction Data:
Details pertaining to financial transactions carried out via our site, including billing addresses, order history, transaction timestamps, delivery method data, and partial payment card information (we do not retain full card numbers or CVVs).

g. Preference Data:
Marketing and communication preferences, such as subscribed newsletters, opted-in services, product area interests, and consent to promotional communications.

4. Legal Bases for Data Processing

We rely on the following lawful bases under GDPR and similar global standards to process your personal data:

– Consent: When you have given clear permission for processing related to specific purposes (e.g. marketing communications).
– Performance of Contract: When data processing is necessary to fulfill a contractual obligation with you (e.g. product delivery or account management).
– Legitimate Interest: Where we process your data to pursue our legitimate interests in a manner that does not override your rights and freedoms (e.g. service improvement, fraud prevention).
– Legal Obligation: When we are legally required to collect, retain, or share your personal data (e.g. compliance with taxation or law enforcement directives).

For CCPA compliance, we do not sell personal information as defined by the CCPA.

5. Your Rights

You have various rights regarding your personal data. Subject to verification of your identity, you can exercise the following:

– Right of Access: Obtain confirmation as to whether we process your personal data and, if so, access to the data.
– Right to Rectification: Request corrections to inaccurate or incomplete data concerning you.
– Right to Erasure (“Right to be Forgotten”): Request that your data be deleted under certain conditions.
– Right to Restriction: Request limitation on the processing of your personal data.
– Right to Data Portability: Receive a copy of your data in a structured, machine-readable format or request the direct transfer of your data to another entity.

You may exercise these rights by contacting: [email protected].

6. Security Measures

We implement industry-standard technical, administrative, and organizational measures to ensure the confidentiality, integrity, and availability of your personal data. These include but are not limited to:

– Use of HTTPS encryption during data transmission;
– Controlled access to systems and data;
– Routine backups for data recovery assurance;
– Internal staff training on data privacy and cyber hygiene;
– Use of firewalls and intrusion detection systems.

While we strive to use appropriate means to protect your personal information, we cannot guarantee absolute security due to the inherent risks of digital communications.

7. International Transfers

Personal data collected by us may be processed or stored in countries outside of your place of residence. Where such international transfers occur, we ensure adequate safeguards are in place, including EU Standard Contractual Clauses, regulatory compliance requirements, or other lawful data transfer mechanisms recognized under applicable law.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

– Usage Data: Up to 12 months for analytics and system audits.
– Account, Profile, and Communication Data: As long as your account remains active or for 5 years of inactivity.
– Transaction Data: 7 years for legal and fiscal obligations.
– Technical and Preference Data: Up to 24 months for performance optimization and user consent tracking.

Upon expiration of these periods, data will be deleted, anonymized, or archived securely.

9. Cookie Policy

We use cookies and similar technologies to enhance user experience, provide essential functionality, and collect analytics. Cookies on our website can be categorized as:

– Essential Cookies: Required for core site functionality and security.
– Functional Cookies: Used to remember preferences and facilitate user-specific features.
– Analytics Cookies: Help us understand how visitors interact with the site, allowing performance optimization.
– Performance Cookies: Track user behavior to improve site responsiveness and user interface.

10. Cookie Management and Legal Compliance

You can manage cookie preferences directly through your browser settings or by using our website’s cookie consent-banner tools provided upon first visit. In accordance with GDPR and CCPA, your consent is sought prior to using non-essential cookies, and we honor your opt-out requests as required.

You may also use “Do Not Track” signals or install third-party browser tools to block analytics cookies.

11. Children’s Privacy

We do not knowingly collect or process personal information from children under the age of 13. If you believe that a child has submitted personal data through https://bizmanagementmindset.com.au, please contact us immediately at [email protected] so that we may take steps to delete that data.

12. Policy Updates and User Notification

We may revise this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational processes. Where material changes occur, we will notify users via this website or through direct communication channels when appropriate. Continued use of the website signifies acceptance of any updated terms.

13. Contact Information

Should you have any questions, concerns, or requests related to your privacy or this Privacy Policy, you may reach us at:

Email: [email protected]
Website: https://bizmanagementmindset.com.au

We are committed to protecting your data and ensuring full compliance with privacy regulations. If you believe any aspect of our data handling does not comply with applicable laws, we encourage you to reach out so we may promptly address your concerns.